Legal
Privacy Policy
Last updated: March 2026
Real Power Quality Solutions LLC (“we,” “our,” or “the Company”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
When you submit a quote request or contact us, we may collect:
- Full name
- Email address
- Phone number
- Company name
- Project description and facility details
When you browse our website, we may automatically collect:
- Browser type and version
- Pages visited and time spent
- Referring website
- Device type and screen resolution
- IP address (anonymized for analytics)
2. How We Use Your Information
- Respond to your quote requests and inquiries
- Provide and improve our engineering services
- Send project-related communications
- Analyze website usage to improve user experience
- Comply with legal obligations
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
3. Third-Party Services
Our website may use the following third-party services:
tawk.to — Live chat widget for customer support.
Vercel — Website hosting and analytics.
Resend — Email delivery for quote notifications.
These services may collect data independently. We encourage you to review their respective privacy policies.
4. Cookies
We use essential cookies to ensure proper website functionality and may use analytics cookies to understand how visitors interact with our site. You can control cookie preferences through your browser settings.
5. Data Security
We implement industry-standard security measures to protect your information, including HTTPS encryption, secure database storage, and access controls. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, or resolve disputes. Quote request data is retained for the duration of our business relationship and a reasonable period thereafter.
7. Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data
- Opt out of non-essential communications
To exercise any of these rights, please contact us using the information below.
8. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Your continued use of the website after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Real Power Quality Solutions LLC
Eagle Pass, TX 78852 — United States